Acceptable Verification Documentation

Identity Document:

  • Clear copy of barcoded identity document (Photo: facial features such as eyes, nose, chin and ears must be clear), full names, date of birth and ID number)
  • Clear copy of smart Id Card (front and back)
  • Valid passport (for foreign residents/citizens only), containing a photo, full names, date of birth and passport number)
  • Minor’s birth certificate (where applicable)
  • Any valid identity document in home jurisdiction
  • Drivers licenses will not be accepted as proof of identity. If a barcoded identity document or as mart ID Card is not available a valid reason as to why such an identity document cannot be provided must be given together with a copy of a valid Passport.

Proof of Address:

  • Utility bill bearing the client name and residential address (less than 3 months old)
  • Bank statement bearing the client name and residential address (less than 3 months old)
  • Home loan statement bearing the client name and residential address (less than 3 months old)
  • Telkom telephone account bearing the client name and residential address (less than 3 months old)
  • Salary advice bearing the client name and residential address(less than 3 months old)
  • SA Revenue Services tax return bearing the client name and residential address (less than 12 months old)
  • Lease agreement bearing the following details (Valid):
    - Name, particulars and signature of the lessee and the lessor
    - Date/term for which the lease applies
    - Physical address of the property being leased
    - Date the agreement is signed
  • Body Corporate/Levy statement bearing the client name and residential address (less than 3 months old)
  • Letter on letterhead or CIPC document, signed by board of trustees, directors, company secretary or Head of Compliance confirming physical address
  • Proof of registered address of Master of High Court with stamp on letter from authority
  • Affidavit from client (as a last resort) providing:
    - Name, identity number and physical address
    - Confirmation that client resides at the physical address
  • Letter from bank manager, accountant, attorney, senior management etc. (where relevant), on a formal letterhead, stating that they know the client for at least three years or that he/she has visited the client at the address and confirming physical address.
  • Vodacom, Cell C, MTN, MWeb etc. account (no less than 3 months old).

Original electronic versions of above, where applicable, will be accepted.  These documents must however be in a format that is not susceptible to tampering and manipulation.

TV license, clothing accounts or any other invoices will not be accepted as proof of address.

Spouse/partner:

  • Copy of the marriage certificate.
  • Letter from the spouse confirming that the client resides at the same address
  • The Spouse needs to provide

Co-habitant:

  • Name, identity number and physical residential address of client and co-habitant
  • Relationship between client and co-habitant
  • Confirmation that residential address is shared

Parent/s:

Any of above documents for parents, together with: child's birth certificate (for a minor).

pROOF OF Bank Details:

Bank statement (not older than 3months) Signed and stamped confirmation letter from the bank on bank letterhead (not older than 3 months)
 No third-party bank details will be accepted.

Original electronic versions of above, where applicable, will be accepted. These documents must however be in a format that is not susceptible to tampering and manipulation